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Alexandra Primary School

Alexandra Primary School
Emergency Contacts Over Christmas


Emergency contact numbers

Fire / Ambulance / Police: 999 or 112               Police Non-Emergency: 101

Gas Emergency: 0800 111 999                           Thames water: 0800 714 614

Power Cuts: 105                                                     Electrical Emergency: 0800 40 40 90

Hounslow Out of Hours Emergencies: 020 8583 2222

Hounslow Police Community Safety Unit: 020 8247 6583

Samaritans: 116 123

Samaritans offer a safe place to talk any time you like, on your own terms. Available 24/7

Childline: 0800 1111

Childline is a free, private and confidential service for children in distress. Aimed at anyone under the age of 19. Available between 7.30am and 3.30am

National Domestic Abuse Helpline: 0808 2000 247

This free Helpline offers confidential, non-judgmental information and expert support. It can also help you to access refuge accommodation, or other specialist domestic violence services, if you need them. Available 24/7

Shout 85258 (text SHOUT) giveusashout.org

Confidential 24/7 text service offering support if you are in crisis and need immediate help.

NSPCC: 0808 800 5000

Help for adults concerned about a child. Available: 24/7

Streetlink - www.streetlink.london/Streetlink_London_HomePage

StreetLink urgently connects adults experiencing homelessness with the local support and services available to them.

Other Important Services

Mental Health Support, Wellbeing and Prevention Team (SWAP): 020 8583 3003

Victim Support West London: 0808 168 9111 Available: 24/7

Women and Girls Network & Rape Crisis: 0808 801 0770

Men’s Advice Line: 0808 801 0327

Southall Black Sisters: 020 8571 9595

National LGBT Domestic Abuse Helpline: 0800 999 5428

Family Lives Parenting Support Helpline: 0808 800 2222

PANDAS Foundation (Perinatal Mental Health): 0808 196 1776

Mind Infoline (Mental Health information and signposting service): 0300 123 3393

Emergency Food Support

Hounslow Emergency food support services website: For details of all emergency food support services in Hounslow


The Trussell Trust: (not specific to Hounslow) Emergency food and support for people in need. Applicants will need a voucher from their referral agency first, so find the nearest foodbank, and find out when their referral agency is open.


Local Food Projects

Gurdwara Sri Guru Singh Sabha

1000 meals per day served. Meals 11am-7pm. 

Alice Way, Hanworth Road, Hounslow TW3 3UA 


020 8577 2793


The Open Kitchen - free hot meals in Hounslow

12pm-2pm and 6pm-8pm

514 Great West Road, Hounslow, TW5 0TE


0115 911 7222

Debt advice, Homelessness

StepChange Debt Charity: 0800 138 1111

Offering free, confidential advice and support to anyone who is worried about debt. 

National Debtline: 0808 808 4000.

Money Helper (previously Money Advice Service): 0800 138 7777
Open 8am–3pm on 24 December and 31 December and closed from 25 to 28 December and on 1 January.

Hounslow Homelessness Prevention: 020 8583 3942


Support while the cost of living rises: 020 8583 2211

Benefits information:

Ask CPAG (Child Poverty Action Group) is a useful hub of information compiled about receiving benefits which you can visit, and find out about issues such as Tax Credits, and Benefits for Migrants

Turn2Us has a benefits calculator to check your entitlement to means-tested benefits.


Warm Spaces:

Until March 2023, warm spaces are being opened across Hounslow so that people have somewhere they can go if they are struggling to heat their homes. You can find out more at Warm Spaces | London Borough of Hounslow




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